Privacy Policy

Last Updated: 4/7/2025

At Lively Acres Campground, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at https://livelyacrescampground.com.

What We Collect

When you interact with our website, we may collect the following information:

At checkout or account creation:

  • Your name
  • Billing address
  • Email address
  • Optional account login information

Payment details:

  • Credit card information is securely processed through Stripe. We never see or store your full credit card number.

Email marketing:

  • When you opt in to receive updates, we collect your name, email, and billing address through our email marketing platform, Groundhogg, and transactional email provider, Mailhawk. Opting in is entirely optional.

Analytics and tracking:

  • We use Google Analytics, Facebook Pixel, and Google Ads remarketing tools to collect anonymized visitor information such as browser type, device, pages visited, and time spent on our site. These tools use cookies to help us improve your experience and serve relevant ads.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Send important booking information and updates
  • Respond to questions or customer service requests
  • Share marketing communications (only if you opted in)
  • Improve our website and understand visitor behavior

Sharing Your Information

We only share your personal information with trusted service providers necessary to operate our business, including:

  • Stripe (payment processing)
  • Groundhogg and Mailhawk (email communications)
  • Our website hosting and technical support team

We do not sell or rent your information to third parties.

Cookies and Tracking Technologies

Cookies help us understand how visitors use our site and allow us to provide better services. We use cookies from:

  • Google Analytics
  • Facebook Pixel
  • Google Ads

You can control cookie settings in your browser or opt out of some tracking using tools like https://optout.aboutads.info.

Links to Other Websites

Our website may include links to other websites for your convenience. We are not responsible for the privacy practices or content of those third-party sites.

Children’s Privacy

Lively Acres Campground does not market to or knowingly collect data from children under the age of 13. If we learn that we have collected personal information from a child, we will promptly delete it.

Data Access and Removal

You have the right to request access to or removal of your personal data. To do so, please email us at [email protected], and we will respond within a reasonable timeframe.

International Visitors

While we are based in Michigan, United States, and primarily serve U.S. customers, we aim to follow best practices in data privacy, including those outlined in the GDPR.

Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on our website with the date of the last update.